I’ve worked in digital for more than a decade, using Google Analytics, SEO, call centre data, social media data and other business data to improve online performance.
I know how to get results, and turn masses of numbers from different data sources into a successful data strategy. I build data cultures with dashboards, training sessions and actionable insights that can be used by everyone, not shelved in the ‘too-hard’ basket.
It’s not user stupidity, but design failure that causes many users to get frustrated online. Good design is driven by data, and I’ll help you to get your data useful and used.
I speak at events and blog, usually about how to shape content and design around user needs in order to make successful digital products.
This GOV.UK video was shot over five years ago, but still holds true!
Air New Zealand
Ministry for Primary Industries
Dowse art museum
Community Comms Collective
Radio New Zealand
Element Digital Consulting
Deparment of Conservation NZ
UK Digital Marketplace
#NZSOMO Social Media Conference July 2019
Wordcamp Wellington June 2018
Silverstripe workshop August 2017
Wellington Content meetup July 2017
Auckland Content Meetup May 2017
Wellington UX meetup April 2017
UX NZ Oct 2016
AgileNZ conference Sept 2015
Together London meetup 2014
Code for America lunchtime talk- August 2014
Tate Britain lunchtime sessions – April 2014
Let’s get real phase 3: is your content fit for purpose? – Mar 2014
Agile content meetup – Feb 2014 (video)
Google, Arts Council, Culture 24, Creative England conference – Nov 2013
Let’s get real conference – Sept 2013
GDS: performance analyst (video)